shipping and return policy.
last updated: may 2026
digital product — no shipping
cform and guestdesk are software products delivered entirely online. no physical goods are manufactured, sold, or shipped. this policy exists to satisfy payment gateway requirements.
delivery
access to cform is granted immediately upon account creation. guest credits are added to your account instantly upon payment confirmation. the whatsapp daily digest add-on activates within 24 hours of subscription.
if you do not receive access after payment, email support@guestdesk.tech with your payment reference and we will resolve it within 1 business day.
returns
as a digital service with no physical component, returns are not applicable. for refunds on unused credits or subscriptions, see our cancellation and refund policy.
damaged or defective goods
not applicable — guestdesk sells no physical goods.
contact
support@guestdesk.tech